In a world with so many different options for communication, choosing the right medium to connect with your customers can be a daunting task. Whether you’re looking into VoIP, mobile or 1800 phone numbers, it’s clear that times have changed and consumers are now interacting with businesses in several different ways. With access to all of these alternative choices, you might think that going with a more modern opportunity makes the most sense, but that’s not the case. In reality, 1800 phone numbers are probably still your best bet, as modern technology only increases its value. How can state-of-the-art telecommunications improve the experience of a pre-established means of communication?
Mobile phones and VoIP often don’t charge for long distance or international calls, giving their users the same benefit that a toll free option would offer. However, if you have a customer using traditional telephony, they may be charged long distance for contacting you. With the advantage of a 1 800 number, it doesn’t matter how a consumer is calling or where they are from , they will be able to connect with you at no charge. For customers who live in rural areas or don’t live in a country with many alternative choices, access to free communication with your company is of utmost importance. If you have an international business, it will be important to consider the value of keeping in contact with any and all callers.
Having an 800 number gives you the advantage of a well known and respected format. Almost everyone is familiar with this type of phone number and we all enjoy the benefit of a toll free experience. In addition, you can purchase a vanity number that will be even easier for customers to remember, which will serve as its own advertisement. A recent study found that 9 out of every 10 Americans have used a 1 800 number before, and almost all of those who are familiar with them reported that they remembered the number better when visual aids and letters were used. In other words, you can make your means of communication double as an effective ad for your business — and who wouldn’t want to do that?
Imagine opening up the doors of your company to markets you didn’t even know about. With an 800 number, customers from all over the world will be able to contact you. As an easily recognizable and respected means of interaction, a toll free number will give your business exposure in every market where phones are used. If international marketing is important to your plan for success, a 1 800 number will cast the widest net, connecting you with almost anyone. Not only will you be able to reach more people, but you’ll never have to worry about how they choose to contact you.
Although it may seem that the 800 number is an outdated relic of the landline era, the truth is that this form of communication is still very valuable. With the invention of cellphones, smartphones and VoIP technology, the toll free number has only become more important, connecting businesses to consumers who use both new and old hardware. Don’t be fooled into thinking that the toll free number no longer serves a purpose. With the help of a 1 800 number, you will move your business forward with unlimited opportunities for success.